Delivery Terms
1. Pick up from the offices
Grigoriou Lampraki 47, Lykovrysi, 14123. After confirmation of completion of the order.(Free of charge)
Pick up time: Monday to Friday - 9:00 - 17:00.
2. Delivery by courier
For orders under 40 € and for packages up to 2 kg, the buyer is charged with € 2.42 + VAT (24%) for shipping costs by credit card payment, deposit in the company's bank account or PayPal.
+1,10 € (including VAT) for each additional kg.
For orders over 40 € the shipping costs are free for the Greek territory.
*Plant-based beverages are excluded (see Minor Figures, Sproud, OAT-LY)
*For orders that contain only coffees and are over € 70 shipping costs are free for EU countries (Estonia, Latvia & Lithuania are excluded).
* The pricing policy for transport charges only applies to transfers within the Greek Territory.
** For the charges of foreign countries, the out-of-area list of TNT applies according to the country zones and the weight of the package.
For the Greek territory, the delivery of the goods will take place from 1 to 4 working days.
** During sale periods, delivery times may be delayed, as well as during holiday seasons such as Summer, Christmas, and Easter.
3.Delivery by Box Now
For orders under 40 € , the buyer is charged with € 2.42 + VAT (24%) for shipping costs by credit card payment, deposit in the company's bank account or PayPal.
For the Greek territory, the delivery of the goods will take place from 1 to 4 working days.
**During sale periods, delivery times may be delayed, as well as during holiday seasons such as Summer, Christmas, and Easter.
Parcel Locker Redirection:
If the delivery provider redirects an order to a parcel locker other than the one originally selected, due to availability or other operational limitations, such redirection is carried out in accordance with the delivery provider's terms and procedures and is beyond KUDU's control. If the order is returned to KUDU and the customer requests reshipment, additional shipping costs may apply, subject to prior notification and without prejudice to the customer's statutory rights.
Uncollected Orders from Parcel Lockers:
If a customer fails to collect their order from a parcel locker within the designated collection period, including any extension granted by the delivery provider, and the order is returned to KUDU, the customer will be responsible for the reshipping costs, regardless of the order value or whether the original shipment qualified for free shipping. These costs must be paid before the order is dispatched again, without prejudice to the customer's statutory rights.
4. Promotions & free gifts
During selected promotional campaigns, free gifts or additional products may be offered with purchases that meet the requirements of the respective promotion.
All gifts and promotional offers are subject to availability and valid while stocks last, unless otherwise stated in the terms of the specific promotion.
Office supply are excluded from promotions & offers.
